TERMS & CONDITIONS OF SERVICE
bits&pieces Visual Media
Operated by Bits & Pieces Creative LLC
Effective Date: May 21, 2026.
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1. ACCEPTANCE OF TERMS
By booking, accessing, using, purchasing, requesting, or otherwise engaging with services provided by bits&pieces Visual Media (“Company,” “we,” “our,” or “us”), the client (“Client,” “you,” or “your”) agrees to be legally bound by these Terms & Conditions.
bits&pieces Visual Media is a creative media brand operated by Bits & Pieces Creative LLC, a Texas limited liability company.
If you do not agree to these Terms, you must not use our services or website.
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2. SERVICES PROVIDED
Services may include, but are not limited to:
* Real Estate Photography
* Real Estate Videography
* Drone Media Services
* Aviation Photography & Videography
* Corporate Photography
* Corporate Videography
* Executive Portraits & Headshots
* Branding Content
* Social Media Content
* Product Photography
* Corporate Event Coverage
* Commercial Media Production
* Post-Production Editing
* Creative Consulting
All services are subject to availability, operational feasibility, legal compliance, weather conditions, and Company approval.
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3. BOOKINGS & PROJECT APPROVAL
Submission of inquiries, consultations, quote requests, or project discussions does not guarantee acceptance of any project.
The Company reserves the right to refuse, decline, cancel, terminate, or discontinue services at its sole discretion, including but not limited to projects involving:
* Unsafe conditions
* Illegal activity
* Harassment
* Hostile environments
* Reputational risk
* FAA restrictions
* Operational limitations
* Client misconduct
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4. PAYMENT TERMS
Standard Projects -
Standard real estate listing shoots require no deposit and are invoiced upon delivery, with payment due within seven calendar days.
Commercial and larger aviation productions generally require a 25% booking deposit, with the balance due before final downloadable files are released.
Any alternative payment schedule will be confirmed in the accepted quote before booking.
Commercial / Enterprise Projects -
The Company may offer:
* Retainers
* Milestone billing
* Invoice terms
* Custom payment structures
at its sole discretion.
Late Payments
Late payments may result in:
* Delayed delivery,
* Suspension of services,
* Collection actions,
* Legal enforcement,
* Termination of the client’s usage license for unpaid invoices, following the written notice process in Section 12.
The Client agrees to reimburse all reasonable legal fees, arbitration costs, collection expenses, and enforcement-related costs incurred by the Company.
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5. DEPOSITS & RETAINERS
Where applicable:
Where a booking deposit is required, it reserves scheduling availability. Refunds and transfers to a replacement date are governed by Section 6. Any project-specific exceptions will be stated in the accepted quote before booking.
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6. CANCELLATIONS & RESCHEDULING
Standard real estate listing shoots may be cancelled or rescheduled without charge with at least 24 hours’ notice. Cancellations or rescheduling with less than 24 hours’ notice, no-shows, or inability to access the property incur a $50 fee.
For productions requiring a deposit, cancellation at least 48 hours before the shoot receives a deposit refund, less any previously approved, nonrecoverable expenses. For later cancellations, the deposit is retained. One reschedule is permitted with at least 24 hours’ notice, subject to availability, with the deposit transferred to a date within 30 days.
Weather-related rescheduling initiated by us carries no rescheduling fee. If we cancel and cannot agree on another date, payments for services not provided are refunded.
If a project is cancelled after work begins, the client is responsible for work already completed and any previously approved expenses that cannot be recovered. Payments already received will be deducted from the amount owed.
Company Rescheduling
The Company reserves the right to reschedule due to:
* Weather
* Safety concerns
* FAA restrictions
* Equipment failure
* Illness
* Force majeure events
* Operational limitations
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7. DELIVERY TIMELINES
Estimated delivery timelines are approximate and not guaranteed.
Typical delivery:
* Small projects: approximately 48 - 72 hours
* Larger productions: variable depending on scope
Expedited delivery may be available at additional cost.
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8. REVISIONS
Unless otherwise stated in writing:
* One (1) revision round is included
* Additional revisions are billable
* Excessive revision requests may require a new agreement
The Company retains final creative discretion.
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9. COPYRIGHT & OWNERSHIP
ALL media, footage, photographs, videos, edits, graphics, concepts, deliverables, and creative works produced by the Company remain the sole intellectual property of Bits & Pieces Creative LLC unless expressly transferred in writing.
Clients DO NOT purchase ownership rights.
Clients purchase a limited usage license only.
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10. LICENSED USAGE RIGHTS
Clients receive a nonexclusive usage license for the purposes agreed upon in their accepted quote.
For projects invoiced upon delivery, including standard real estate listing shoots, usage permission begins upon delivery. For projects requiring payment before final delivery, usage permission begins after full payment.
Real Estate Listing Media:
The client and their brokerage may publish delivered media through the MLS, authorized listing syndication platforms, property websites, social media, print materials, and advertisements. They may grant the publication and distribution permissions required for those listing channels.
The client may also retain the media in sold-listing archives and use it to promote their own real estate services.
Commercial and Aviation Media:
Permitted uses are specified in the accepted quote. Use outside that scope requires written permission.
Editing and Restrictions:
Routine cropping, resizing, compression, and the addition of branding or marketing text are permitted for approved uses.
Substantial alterations, including compositing, generative AI manipulation, or changes that misrepresent the property, product, or business, require prior written permission.
Except for the brokerage, MLS, and authorized listing distribution permitted above, clients may not resell the media, transfer usage rights to another business, or authorize use outside the agreed scope without written permission.
Clients may not claim authorship or use Company media to train AI systems without written permission. Copyright notices and third-party attribution required by an applicable license must remain intact.
Copyright remains with Bits and Pieces Creative LLC unless separately transferred in writing. RAW files and editable project files are not included unless expressly agreed upon. Third-party assets remain subject to their respective licensing terms.
11. PORTFOLIO & PROMOTIONAL RIGHTS
Unless confidentiality restrictions are agreed upon in writing before the shoot, the Company may use completed media in its portfolio, website, social media, and business marketing after the listing or project is publicly released.
Access codes, personal documents, and other sensitive information will not be published.
Clients requiring confidentiality, an embargo, or restrictions on portfolio use must discuss these requirements before booking. Agreed restrictions, any additional charges, and the permitted publication date will be recorded in the accepted quote or a separate written agreement.
12. NON-PAYMENT CONSEQUENCES
Payment remains due according to the accepted quote and invoice, regardless of when usage permission begins.
For projects invoiced upon delivery, clients may use delivered media during the agreed payment period. An overdue invoice does not automatically revoke permissions already granted for MLS publication or authorized listing syndication.
Overdue accounts may result in suspension of future services and collection action. For projects requiring payment before final delivery, final files and usage permission may be withheld until payment is received.
If an invoice remains unpaid after its due date, the Company may issue written notice giving the client seven calendar days to pay. If payment is not received within that period, the Company may terminate the client’s usage license by further written notice. Following termination, the client must stop using the media in marketing channels under their control. Permissions previously granted to the MLS and authorized syndication partners remain subject to the applicable platform agreements.
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13. DRONE OPERATIONS & FAA COMPLIANCE
Drone-related services may be:
* pending operational approvals,
* conducted through FAA-compliant operations,
* coordinated through licensed operators,
* or subject to legal restrictions.
The Company reserves the right to refuse or discontinue drone operations due to:
* FAA restrictions
* Unsafe conditions
* Weather
* Restricted airspace
* Property limitations
* Safety concerns
Drone availability is not guaranteed.
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14. CLIENT RESPONSIBILITIES
The Client is responsible for:
* Obtaining required permissions,
* Securing property access,
* Ensuring lawful project conditions,
* Providing accurate project information,
* Maintaining safe environments.
The Company assumes no liability for unauthorized property access or Client misrepresentations.
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15. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Bits & Pieces Creative LLC shall not be liable for:
* Indirect damages,
* Business interruption,
* Reputational harm,
* Lost profits,
* Consequential damages,
* Missed opportunities,
* Data loss,
* Third-party claims,
* Operational delays,
* Weather-related impacts,
* FAA restrictions,
* Platform outages,
* or Force majeure events.
Maximum liability shall never exceed the total amount paid by the Client for the affected project.
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16. AI & DIGITAL PROCESSING
The Company may utilize:
* AI-assisted editing,
* Automated enhancement tools,
* Generative technologies,
* Software-based workflows,
* Digital compositing,
* Advanced processing methods
as part of creative production.
Final deliverables may vary from conceptual references or previews.
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17. WEBSITE USE
Users may not:
* Scrape content,
* Reproduce materials,
* Reverse engineer assets,
* Misuse forms,
* Spam communications,
* Infringe intellectual property,
* or use the website unlawfully.
All website content remains protected intellectual property.
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18. PRIVACY
Use of the website and services is additionally governed by the Company Privacy Policy.
The Company may collect:
* Analytics,
* Cookies,
* Contact form submissions,
* Marketing data,
* Email interactions,
* and related business information.
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19. DISPUTE RESOLUTION & ARBITRATION
Any dispute arising from services, website usage, transactions, or agreements shall be resolved through binding arbitration in Travis County, Texas.
The parties waive:
* Jury trials,
* Class actions,
* and collective proceedings.
Texas law governs all disputes.
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20. GOVERNING LAW
These Terms are governed exclusively by the laws of the State of Texas.
Jurisdiction and venue shall remain in Travis County, Texas.
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21. MODIFICATIONS
The Company reserves the right to modify these Terms at any time without prior notice.
Continued use constitutes acceptance of updated Terms.
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22. CONTACT
bits&pieces Visual Media
Operated by Bits & Pieces Creative LLC
Austin, Texas, USA
Email: info@bitsandpiecesvisuals.com
Phone: (512) 766-0072